By Russell Gold And Betsy Morris 

U.S. regulators are urging railroads to make dramatic operating changes, including how they deal with wheel defects, saying a wheel problem may have caused the fiery oil-train derailment in Illinois last month.

Despite multiple warning signs, a train carrying crude oil from North Dakota to Philadelphia continued to travel on a potentially faulty wheel, according to a preliminary federal investigation.

Twenty-one cars of a BNSF Railway Co. oil train derailed near Galena, Ill., 160 miles west of Chicago. Several cars ruptured during the accident and the oil inside caught fire, generating large explosions.

On Friday, the Federal Railroad Administration issued a safety advisory pointing to a broken wheel and telling railroads to act more aggressively to fix similar defects found on other trains.

According to investigators, a trackside device flagged the oil train's defective wheel about 130 miles before the derailment. A month before the accident, other similar devices registered a reading on this railcar's wheel at a level that indicated there was a flat spot that made it "condemnable," according to the safety advisory.

Despite the reading, BNSF didn't break any industry or federal rule. Industry guidelines suggest that the wheel be replaced the next time the tank car was sent for repairs.

In late March, BNSF began slowing down its trains that haul crude oil to 35 miles an hour in cities with over 100,000 residents, according to a letter sent to its customers. The railroad stepped up the frequency of track inspections to 2 1/2 times the rate required by FRA regulators along certain waterways.

BNSF also said it would act faster to take railcars out of service if its own equipment detects a problem with a car, locomotive or wheels, a spokesman said. "It's clear to us that given the recent incidences, along with our own in Galena, that more needs to be done," he said.

The rail agency's new safety advisory questioned the "general mechanical condition of the equipment" used in trains hauling crude oil and other highly flammable substances and recommended that railroads strengthen their criteria for identifying potentially defective wheels and remove them from trains more quickly. Government regulators also noted that defective wheels can put stress on train tracks that can lead to breaks or cracks in the rail.

The safety advisory was one of several plus a new emergency rule issued Friday by the U.S. Transportation Department aimed at pressuring railroads to step up their game in its continuing effort to make trains carrying crude oil safer. The proposals--most of which aren't binding but which the railroads generally follow--could further slow trains carrying highly hazardous substances and cause disruptions to other rail traffic.

In an effort to bring greater transparency to crude transport by rail, the new policies require the railroads maintain records tracking the crude from the wells where it is pumped all the way to the refineries buying the oil. Those records should include what energy company pumped the oil out of the ground, what trucking company or pipeline carried it to the railroad terminal, and the results of any tests performed on the crude to determine its volatility and flammability.

Currently, railroads aren't privy to a lot of that information, according to a spokesman for BNSF, and they don't have a system for capturing it.

The federal directives "build on the many practices and protocols the industry has applied for years," said Edward R. Hamberger, chief executive of the Association of American Railroads. But the advisory directing railroads to provide customer information is problematic, he said, because they don't possess it and customers aren't required to provide it.

Railroads own the locomotives and the track. They don't own the vast majority of tank cars.

Still, regulators said in a letter to the AAR that they're hopeful that within 30 days, railroads will be able to provide this information within 90 minutes of a request on cell phones and tablets.

In the next few weeks, the government is expected to issue new rules about the design and build of tank cars carrying hazardous liquids.

A spate of derailments and fiery explosions involving trains transporting crude oil from North Dakota has prompted the government to undertake a wide-ranging review of its rules. The volume of oil hauled by railroads has mushroomed in recent years, increasing to nearly 374 million barrels last year from 20 million barrels in 2010, according to the U.S. Energy Information Administration.

An emergency order, also issued Friday by the Federal Railroad Administration, places a 40 mph speed limit in urban areas for trains carrying significant volumes of flammable liquid, such as crude oil. The major North American railroads had already agreed to a similar, voluntary speed limit last year after multiple oil train derailments. The order calls into question the safety of both DOT-111 and newer CPC-1232 unjacketed cars after a spate of recent accidents resulted in puncturing of those types of cars, even at lower speeds.

--Laura Stevens contributed to this article.

Write to Russell Gold at russell.gold@wsj.com and Betsy Morris at betsy.morris@wsj.com

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