PALO ALTO, Calif., Feb. 4, 2016 /PRNewswire/ -- Jive Software,
Inc. (Nasdaq: JIVE), today announced the latest release of its
industry-leading internal and external community products,
including a consumer-inspired redesign of its entire product
portfolio and new optimized processes to highly engage employees,
customers and partners. Additional features like peer-to-peer
recognition, improved SEO, global translation capabilities and
updates to Jive's purpose-driven apps deliver a complete, engaging
experience that drives brand affinity for external communities and
employee engagement for its interactive intranet offering.
"A great user experience is critical in driving adoption,
enabling productivity, and providing the ultimate work experience,
whether for employees, customers or partners," said Ofer Ben-David, executive vice president of
engineering at Jive. "And just as important, these experiences have
to be just as vibrant from a mobile standpoint as from a desktop.
Jive is where our customers get their work done, day in and day
out. With our latest releases, we are delivering an exceptional
experience across every device."
Latest Jive-n interactive intranet release unites, engages
and delights employees for better business outcomes. Jive
customers have already seen dramatic improvements in how employees
work better together. A recent survey of Jive customers found that
95% feel more connected to their colleagues and 90% have reduced
onboarding time for new employees. New features released today
further optimize work processes by more deeply engaging a company's
most valuable resource – its people.
- Visually appealing core content: Newly redesigned
blog posts inspire the user at first glance, while ideas and polls
make the most popular items pop. This release also brings photos
and videos to the forefront making it possible to build and share
collections of photos. These visual assets bring teams closer,
making it easier to communicate complex ideas and processes.
- Showcasing the most active, relevant content: For
this release, intelligent stream views highlight the most active
content as it relates to the viewing user. This feature increases
overall engagement by enabling custom email digests of activity
streams in order for users to better manage the influx of news and
prioritize what matters most.
- Improved events collaboration: Users can easily
identify the events that applies to them based on the event
categories and colors. The new Events experience creates pervasive
engagement among employees.
- The entire intranet in your pocket: With Jive
Daily, the flagship mobile app for Jive-n cloud, the entire
workforce can create, edit, comment, share, browse, search and vote
– all while on-the-go. In addition, Jive's other purpose-driven
mobile apps have also received new updates, including a new user
interface for Jive Circle and a new group chat feature for Jive
Chime.
"The rapidly changing nature of work has deeply impacted just
about every aspect of business – especially when it comes to
engaging employees," said Tim Wike,
vice president of communications platforms at Thomson Reuters. "By
utilizing Jive to create our own 'Hub', we are enabling employees
to connect, collaborate and work better together."
Latest Jive-x release transforms prospects into customers
and customers into advocates. Companies have reported
significant improvements in driving brand awareness using Jive-x,
including a 30% increase in customer satisfaction and 70% reduction
in operation and support costs. Jive-x provides a
connected digital hub that delivers the right conversations in a
fully branded experience.
- Seamless support ticketing experiences: Jive-x
support centers now integrate with ServiceNow's ticket management
system, providing community members with a single experience to
search existing knowledge, ask the community for help, and work
with a support person. This builds on Jive's broad portfolio of
deeply integrated applications including Zendesk.
- Improved SEO for more reach and engagement: Jive-x
customers report that 80% of their traffic comes from organic
search. Today, Jive-x community's communities are even easier to
find on Google search with auto-populated Google site link and
video sitemap codes.
- Helpful translation services: Jive-x now enables
users to read content in whatever language they choose. With one
click, community members can translate content and comments using
popular translation services like Google Translate, Microsoft
Translator and Lionbridge.
For more information about the latest release of Jive, please
visit: http://www.jivesoftware.com/products/
In addition to this release of its internal and external
community products, Jive also announced new, tailored packages for
businesses and vertical industries built on the JiveWorkHub.
About Jive Software
Jive (Nasdaq: JIVE) is the leading provider of modern
communication and collaboration solutions for business. Recognized
as a leader by the industry's top analyst firms in multiple
categories, Jive enables employees, partners and customers to work
better together. More information can be found at
www.jivesoftware.com or the Jive News Blog.
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SOURCE Jive Software