By Ian Walker

LONDON--U.K. gas and electricity market regulator, Ofgem, said Friday it has started an investigation into SSE PLC (SSE.LN) following concerns about its approach to switching customers to pre-payment meter tariffs.

The regulator said it plans to examine whether SSE breached its standards of conduct aimed at ensuring suppliers treat customers fairly. It will also investigate whether the supplier breached license conditions which require them to provide appropriate information, and ensure consumers' ability to pay when suggesting alternative payment methods.

Ofgem didn't give any time scale for the investigation, but said this doesn't imply that it has made any findings about non-compliance.

Write to Ian Walker at ian.walker@wsj.com; @IanWalk40289749

(END) Dow Jones Newswires

July 29, 2016 03:11 ET (07:11 GMT)

Copyright (c) 2016 Dow Jones & Company, Inc.
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