SCOTTSDALE, Ariz., Aug. 23, 2016 /PRNewswire/ -- Who knew
throwing ice cream at customers would actually make them smile? Ice
Cream crew members at Cold Stone Creamery®
(www.ColdStoneCreamery.com/international/index.html) have been
doing just that. Add in a little song and dance and you've got the
Cold Stone Creamery recipe for happiness.
When customers walk into a Cold Stone Creamery whether it's in
India, Japan, Thailand, Pakistan, or any of the approximately 1,500
locations in nearly 30 countries, they enter a social gathering
place that's full of entertainment, super-premium ice cream and
frozen treats, and exceptional service. All attributes combine to
make it a uniquely happy place.
"Cold Stone Creamery is known as a luxury brand in the
international marketplace because we provide quality products in a
fun atmosphere that entertains our guests and makes them feel
special," said Eddy Jimenez, senior
vice president of international operations & development at
Cold Stone Creamery.
The company has distinguished itself from other brands in a
surprisingly unique way. Known as the
Experience Factor™, employees at stores around the
world don't just put on an apron and scoop ice cream all day. They
put on a show!
Customers are treated to the
Ultimate Ice Cream Experience®
(https://youtu.be/DS6BA9MA5qQ). The importance of Experience Factor
and delivering an Ultimate Ice Cream Experience is
emphasized by a yearly crew competition called the Global Creamery
Cup. The best of the best gather from around the world to bond and
compete for the title of the Ultimate Crew Member of the World.
Tyrone Pia, the representing crew
member from Qatar, was crowned the
2015 Champion! The competition is three fun filled days of
knowledge, speed, customer service and Experience Factor
testing.
Working with international Master Franchisees in countries like
Brazil, Taiwan, China, and most recently, Cambodia, Cold Stone Creamery has created a
unique ice cream culture that transcends borders.
The passion behind the brand is what drives the company to
exceed customer expectations on an international scale and they've
got the awards to prove it!
Examples of prestigious awards that international Master
Franchisees have received include:
- Middle East (Apparel FZCO)
recognized as a leader in the industry for the past 4 years being
awarded the Superbrands® Excellence in Branding Award
for 2016
- Egypt (Squadra)
Superbrands® Award recipient and rated in Top 10 Ice
Cream Brands in Cairo
- Indonesia (PTMap) Frozen
Delight Award by Zomato.com™
- Thailand (CRG) 1st
runner up Brand of the Year Award
- Nigeria (EatNGo) Rated #1 Ice
Cream Shop in Lagos
- Philippines (ArizonaTeam) won
1st place on the popular show Eat Bulaga™ for
their Experience Factor™
Cold Stone Creamery® has continued to make
strong key moves into the international market in recent years. The
international growth of Cold Stone Creamery began in
November 2005 when the first
international Cold Stone Creamery store opened in
Tokyo, Japan. Today,
Cold Stone Creamery stores are operating in over
300 international locations and in 27 international markets,
including Singapore, Kuwait, El
Salvador, Trinidad,
Cyprus, Guam and Kenya.
For more information about Cold Stone Creamery's international
operations, please visit
www.ColdStoneCreamery.com/international/index.html.
About Cold Stone Creamery®
Cold Stone Creamery® delivers the Ultimate Ice Cream
Experience® through a community of franchisees who are
passionate about ice cream. The secret recipe for smooth and creamy
ice cream is hand-crafted fresh daily in each store, and then
customized by combining a variety of mix-ins on a frozen granite
stone. Headquartered in Scottsdale,
Arizona, Cold Stone Creamery is a subsidiary of Kahala Brands™, one of the fastest
growing franchising companies in the world with a portfolio of 18
quick-service restaurant brands. Cold Stone Creamery
operates approximately 1,500 locations in 27 countries.
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SOURCE Cold Stone Creamery