IRVINE, Calif., Aug. 30, 2016 /PRNewswire/ -- There is a
heightened public awareness of automotive recalls, but recall
repairs remain comparatively low. In an effort to increase recall
completions, Mazda North American Operations (MNAO) has launched
the new Mazda Recall Information Center – www.MazdaRecallinfo.com.
The Recall Information Center will help customers easily confirm if
their vehicle is affected by a recall, and provide a convenient way
to schedule an appointment for recall repairs.
The new Recall Information Center provides customers and dealers
with:
- Up-to-date Recall and Special Service Programs (SSP)
information
- A mobile-friendly, convenient way to search for Recalls and
SSPs applicable to their vehicle, by inputting a Vehicle
Identification Number (VIN)
- Quick access to online repair appointment scheduling, using
Mazda's Service Schedule
- A dedicated landing page for each dealer
Mazda's Senior VP of U.S. Operations Robert Davis said, "In addition to the new
Recall Information Center, Mazda is aggressively working to train
additional service technicians. We have created online classes and
virtual classrooms to further train our outstanding technicians to
help speed the repair time and enhance the customer's experience
when they bring in their vehicle."
Mazdarecallinfo.com was developed in partnership with Minacs
Marketing Solutions. MNAO's recall solution focuses on both owner
and dealer engagement to ensure recall repairs are completed in the
most expedient manner.
For the most up-do-date Safety Recall information on Mazda
vehicles, customers should check their vehicle's status by visiting
the Mazda Recall Information Center at www.mazdarecallinfo.com and
entering their VIN. Safety Recall inquiry by individual VIN is also
available at the NHTSA site: safercar.gov/vin.
Mazda North American Operations is headquartered in Irvine, Calif., and oversees the sales,
marketing, parts and customer service support of Mazda vehicles in
the United States and Mexico through nearly 700 dealers.
Operations in Mexico are managed
by Mazda Motor de Mexico in
Mexico City. For more
information on Mazda vehicles, including photography and B-roll,
please visit the online Mazda media center at
www.mazdausamedia.com.
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SOURCE Mazda North American Operations