Tangoe Honored as Gold and Bronze Stevie® Award Winners in 2024 American Business Awards®
April 25 2024 - 11:05AM
Business Wire
Tangoe, the leading IT expense management solution for over two
decades was named a winner of two Stevie® Awards in The 22nd Annual
American Business Awards®. The company was recognized with a Gold
Stevie Award for Best Technical Support Solution: Computer
Technologies and a Bronze Stevie Award for the Customer Service
Department of the Year. Over 3,700 nominations from organizations
of all sizes and in nearly every industry were submitted this year
for consideration in a wide range of categories.
“Thank you to The American Business Awards, and congratulations
to our support teams for their unwavering dedication to our
customers’ success,” said Mark Smith, Chief Customer Officer at
Tangoe. “We have been laser-focused on meeting and exceeding
evolving customer expectations with our AI-powered software and
managed services. These awards recognize our winning strategy and
execution for continuous product and customer experience
improvement.”
Rationalizing IT investments and removing unnecessary spending
is an exercise that starts with an accurate inventory of all IT
assets and services. Tangoe revolutionized the process of building
an IT inventory, automating manual work to accelerate
time-to-insights. Through this effort, Tangoe has increased
productivity 300% allowing its support teams to help clients update
their IT service information more often and improve data
hygiene.
Tangoe’s Customer Success team also redefined success to deliver
unparalleled overall service that retains clients year after year.
As a result, Customer Service Manager ratings from customers
increased to a new high, and Tangoe’s Net Promoter Score has soared
to become the industry’s best in class, increasing by 25
points.
The American Business Awards are the U.S.A.’s premier business
awards program. All organizations operating in the U.S.A. are
eligible to submit nominations – public and private, for-profit and
non-profit, large and small. Nicknamed the Stevies for the Greek
word meaning “crowned,” the awards will be presented to winners at
a gala ceremony at the Marriott Marquis Hotel in New York on
Tuesday, June 11. Details about The American Business Awards and
the list of 2024 Stevie winners are available at
www.StevieAwards.com/ABA.
About Tangoe
Tangoe is the leading technology expense and asset management
solution. Tangoe seamlessly integrates with hundreds of providers
globally to deliver the reporting and insights needed by
enterprises of all sizes and scales. Fueled by an innovative
automation framework and unified customer experience, Tangoe
optimizes spend and resources across telecom, mobile, cloud, and
IoT. For more information on the power of Tangoe and how it can
transform your business, visit www.tangoe.com or connect with the
company on LinkedIn and X.
About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Women in
Business, the Stevie Awards for Great Employers, the Stevie Awards
for Sales & Customer Service, and the new Stevie Awards for
Technology Excellence. Stevie Awards competitions receive more than
12,000 entries each year from organizations in more than 70
nations. Honoring organizations of all types and sizes and the
people behind them, the Stevies recognize outstanding performances
in the workplace worldwide. Learn more about the Stevie Awards at
http://www.StevieAwards.com. Supporting sponsors of The 2024
American Business Awards include Melissa Sones Consulting and
SoftPro.
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Becky Carr Chief Marketing Officer Becky.Carr@Tangoe.com